AirAsia's Tony Fernandes Calls for Microsoft Accountability Following CrowdStrike Outage

Thursday, 25 July 2024, 07:38

AirAsia's CEO, Tony Fernandes, has publicly demanded compensation from Microsoft due to a significant outage caused by CrowdStrike, which disrupted airline operations. He emphasized that airlines are expected to compensate passengers for delays, so tech companies should be held to the same standard for their failures. The outage resulted in considerable financial losses for multiple airlines, highlighting the need for accountability in the tech sector. In conclusion, Fernandes advocates for a system where companies are responsible for the repercussions of their technological failures.
Yahoo Finance
AirAsia's Tony Fernandes Calls for Microsoft Accountability Following CrowdStrike Outage

Overview of the Outage

AirAsia's CEO, Tony Fernandes, criticized Microsoft for its role in a recent CrowdStrike outage that negatively impacted airline operations. He stated, 'If I delay my flight, you would come after me for a refund.' This statement underscores the principle of corporate accountability.

Impact on Airlines

  • The outage led to significant disruptions across multiple airlines.
  • Fernandes indicated that airlines suffered considerable financial losses due to the incident.

Call for Accountability

Fernandes argues that just as airlines are held responsible for delays, tech companies like Microsoft should also be liable for the consequences of their failures. He advocates for a system that ensures all companies face repercussions for their mistakes.

Conclusion

In light of these events, the conversation around corporate responsibility is more relevant than ever. Accountability must extend beyond airlines and into the tech industry to protect businesses and consumers alike.


This article was prepared using information from open sources in accordance with the principles of Ethical Policy. The editorial team is not responsible for absolute accuracy, as it relies on data from the sources referenced.


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