Delta Airlines Works Continuously to Recover from IT Disruptions Caused by CrowdStrike
Delta Airlines Faces IT Challenges
Delta Airlines experienced significant operational disruptions due to a faulty Windows update from its cybersecurity vendor, CrowdStrike, which rendered their IT systems inoperable.
CEO's Commitment
In a video message, CEO Ed Bastian expressed the airline’s dedication to restoring service, stating, “We’ve got everyone around the company working around the clock to get this operation where it needs to be.”
Customer Care and Support
- Priority on customer service
- Ensuring crew members are in the right places
- Restoring operations efficiently
Conclusion
Despite the setbacks, Delta Airlines is committed to providing exceptional service to its customers. The continuous efforts from the team reflect the airline’s resilience and dedication during this challenging period.
This article was prepared using information from open sources in accordance with the principles of Ethical Policy. The editorial team is not responsible for absolute accuracy, as it relies on data from the sources referenced.