Tony Fernandes Calls for Accountability from Tech Firms After Disruptive IT Outage

Sunday, 21 July 2024, 04:38

In the wake of a significant global IT outage, Tony Fernandes, CEO of AirAsia, expressed concerns about the lack of empathy shown by technology companies that impact the airline industry. He emphasized that airlines require immediate answers and deserved compensation for the disruptions caused by these outages. The incident has raised questions about the accountability of tech giants in ensuring reliable services for critical sectors such as aviation. Ultimately, cohesive strategies must be developed to enhance collaboration between airlines and tech firms to mitigate future risks.
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Tony Fernandes Calls for Accountability from Tech Firms After Disruptive IT Outage

IT Outage Raises Concerns

Tony Fernandes remarked that tech companies have little empathy following the recent global IT outage that disrupted airline operations worldwide. This outage highlighted the vulnerabilities airlines face when reliant on technological infrastructure.

Need for Answers and Compensation

Fernandes stated that airlines urgently require answers and compensation after suffering losses during the disruption. This situation demands that technology firms take responsibility for the operational impacts their failures can cause.

Moving Forward

  • Strengthening Cooperation: There is an essential need for better collaboration between airlines and technology providers.
  • Enhancing Reliability: Companies must prioritize improving system reliability to avoid future outages.
  • Global Impact: The incident serves as a reminder of how interconnected various sectors are in the global economy.

This article was prepared using information from open sources in accordance with the principles of Ethical Policy. The editorial team is not responsible for absolute accuracy, as it relies on data from the sources referenced.


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