A Deep Dive into the IRS Call Center Efficiency Factor
Saturday, 6 July 2024, 14:48
IRS Call Center Efficiency Factor
The IRS's 'inefficient' systems lead to a shocking revelation that only a third of callers connect with the agency.
Operational Failings Exposed
DailyMail.com's analysis uncovers a significant loss of 55 hours of work per customer service representative this filing season.
This article was prepared using information from open sources in accordance with the principles of Ethical Policy. The editorial team is not responsible for absolute accuracy, as it relies on data from the sources referenced.