How M&S Successfully Implemented a Hybrid Meeting Format to Enhance Engagement

Tuesday, 2 July 2024, 14:54

M&S faced criticism for last year's 'digital-only' event but has improved this year with a hybrid meeting, resulting in increased attendance and enhanced transparency. The shift in meeting format has positively impacted stakeholder engagement and communication.

M&S Annual Meetings Transformation

M&S faced criticism for its 'digital-only' event last year...

Key Points:

  • Increased attendance at this year's hybrid meeting
  • Enhanced transparency resulted from the new format
  • Positively impacted stakeholder engagement and communication

Conclusion: The move to hybrid meetings has proved beneficial for M&S, improving engagement and transparency.


This article was prepared using information from open sources in accordance with the principles of Ethical Policy. The editorial team is not responsible for absolute accuracy, as it relies on data from the sources referenced.


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