Japanese Airlines Take Strict Stance Against Customer Harassment

Tuesday, 2 July 2024, 00:50

Japanese airlines, Japan Airlines and All Nippon Airways, have announced a zero tolerance policy towards abusive behavior by passengers. The move comes in response to increasing incidents of uncivil behavior towards airline staff. Both airlines have detailed the specific behaviors that will be considered as 'customer harassment' and will not be tolerated.
CNBC
Japanese Airlines Take Strict Stance Against Customer Harassment

Japanese Airlines Zero Tolerance Policy

Japanese airline companies, Japan Airlines and All Nippon Airways, have taken a firm stance against customer harassment.

Key Points:

  • Zero Tolerance: Both airlines will not tolerate any form of abusive behavior towards their staff.
  • Specific Behaviors: Guidelines have been outlined to define what constitutes 'customer harassment'.
  • Rising Incidents: The move follows an increase in uncivil behavior towards airline employees.

In conclusion, Japanese airlines are prioritizing the safety and well-being of their staff by cracking down on abusive passengers and setting clear boundaries on acceptable behavior.


This article was prepared using information from open sources in accordance with the principles of Ethical Policy. The editorial team is not responsible for absolute accuracy, as it relies on data from the sources referenced.


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