Citizens Advice Exposes Poor Customer Service Ranking of Energy Firms

Tuesday, 25 June 2024, 07:39

Discover the best and worst energy firms based on customer service, as revealed by Citizens Advice. The firm at the bottom of the list experienced a significant spike in average call waiting times, highlighting service challenges for customers.
Daily Mail
Citizens Advice Exposes Poor Customer Service Ranking of Energy Firms

Customer Service Rankings:

The latest report from Citizens Advice sheds light on the performance of energy firms.

Key Findings:

  • Low Ranking: The firm with the worst customer service experienced a five-fold increase in call waiting times within a year.

Learn more about the ranking and service challenges faced by energy customers.


This article was prepared using information from open sources in accordance with the principles of Ethical Policy. The editorial team is not responsible for absolute accuracy, as it relies on data from the sources referenced.


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