Discover ® Global Network Study: Impact of Poor Payment Experience on Consumer Engagement

Monday, 3 June 2024, 03:12

A recent study by Discover ® Global Network has found that a staggering 85% of consumers are deterred from interacting with businesses that offer a poor payment experience. The research sheds light on the critical importance of seamless payment processes in maximizing consumer engagement and loyalty. Businesses must prioritize improving their payment experiences to retain and attract customers for long-term success.
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Discover ® Global Network Study: Impact of Poor Payment Experience on Consumer Engagement

Discover ® Global Network Study Reveals Consumer Behavior

A recent study conducted by Discover ® Global Network has unveiled a key insight into consumer behavior regarding their interaction with businesses.

Key Findings:

  • 85% of consumers indicated they are less likely to engage with a business due to a poor payment experience.

The study highlights the importance of seamless payment processes in enhancing consumer satisfaction and fostering long-term relationships.


This article was prepared using information from open sources in accordance with the principles of Ethical Policy. The editorial team is not responsible for absolute accuracy, as it relies on data from the sources referenced.


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