New ‘Click-to-Cancel’ Rule: Ending Subscription and Membership Traps

Wednesday, 16 October 2024, 19:56

New ‘click-to-cancel’ rule aims to end traps related to subscriptions and memberships. The FTC mandates clear disclosures of end dates for free trials and simplifies the cancellation process. Businesses will now face stricter requirements to avoid misleading consumers.
Pressherald
New ‘Click-to-Cancel’ Rule: Ending Subscription and Membership Traps

Understanding the New ‘Click-to-Cancel’ Rule

The Federal Trade Commission (FTC) has proposed a new regulation aimed at protecting consumers from deceptive subscription and membership practices. The ‘click-to-cancel’ rule mandates that businesses clearly disclose when free trials or promotional offers will end.

Key Provisions of the Regulation

  • The requirement for businesses to provide explicit end dates for free trials.
  • Ensuring customers can cancel subscriptions with the same ease as signing up.
  • Greater transparency in terms of billing and cancellation processes.

This initiative is expected to enhance consumer rights and inject clarity into the market.

Impact on Businesses and Consumers

Businesses will have to adjust their marketing strategies to comply with the new rule. This may involve revising promotional materials and ensuring that cancellation options are straightforward and accessible. For consumers, this represents a significant step forward in protecting their interests.


This article was prepared using information from open sources in accordance with the principles of Ethical Policy. The editorial team is not responsible for absolute accuracy, as it relies on data from the sources referenced.


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