Technology Crime: American Water Takes Action After Cyberattack

Tuesday, 8 October 2024, 01:29

Technology crime has forced American Water to pause billing after a recent cyberattack. The company discovered unauthorized activity, prompting immediate protective measures to safeguard its operations and customer data.
Cbsnews
Technology Crime: American Water Takes Action After Cyberattack

Technology Crime Forces Billing Halt

The largest regulated water and wastewater utility company in the United States, American Water, announced on Monday that it was the victim of a cyberattack, leading to a pause in customer billing. Based in New Jersey, American Water serves over 14 million people across 14 states and 18 military installations.

Immediate Response to Cyber Threat

Upon discovering the unauthorized activity last Thursday, American Water quickly took protective steps, including shutting down certain systems. The company reassured customers that it does not believe operations or facilities were compromised during this incident.

Ongoing Investigation

American Water staffers are diligently working to assess the full impact of the cyberattack and ensure the security of customer information. The firm is committed to transparency as it navigates this challenging situation.


This article was prepared using information from open sources in accordance with the principles of Ethical Policy. The editorial team is not responsible for absolute accuracy, as it relies on data from the sources referenced.


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