Problems with Household Smart Meters: Citizens Advice Findings

Wednesday, 22 May 2024, 23:01

A recent report by Citizens Advice shows that almost a third of gas and electricity smart meters are not functioning as expected, surpassing government estimates. The malfunctioning meters are causing millions of households to miss out on the benefits promised by smart technologies, with issues attributed to technological problems and inadequate customer service.
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Problems with Household Smart Meters: Citizens Advice Findings

Household Smart Meter Issues Revealed

A recent report by Citizens Advice shows that almost a third of gas and electricity smart meters are not functioning as expected, surpassing government estimates.

Technical Problems and Customer Service Issues

  • Over 20% to 30% of smart meters affected
  • Problems with technology causing malfunction
  • Millions of households suffering from poor customer service

The malfunctioning meters are causing millions of households to miss out on the benefits promised by smart technologies.


This article was prepared using information from open sources in accordance with the principles of Ethical Policy. The editorial team is not responsible for absolute accuracy, as it relies on data from the sources referenced.


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