Bank of America Users Reporting Widespread Outages: Issues Affecting Online and Mobile Banking
Widespread Outages Impacting Bank of America Users
Bank of America users are grappling with widespread outages as access issues permeate the banking experience. By 1:20 p.m. on Wednesday, over 20,000 users reported problems according to Downdetector, a prominent outage reporting site.
User Experiences and Reports
- 56% of users experienced issues with online banking.
- 43% faced complications with mobile banking.
- Comments on Downdetector indicate concerns about bill payments and cash withdrawals.
Some customers noted that the bank’s phone lines were down earlier in the day, compounding frustration with long wait times and ineffective call transfers. In response, the bank's social media team has engaged with customers through direct messages.
Response from Bank of America
The Hill has reached out to Bank of America for further comment. This situation raises questions about the reliability and transparency of the banking system during service interruptions.
This article was prepared using information from open sources in accordance with the principles of Ethical Policy. The editorial team is not responsible for absolute accuracy, as it relies on data from the sources referenced.