Bank of America Outage Causes $0 Balances for Customers

Wednesday, 2 October 2024, 12:33

Bank of America customers experienced a significant outage that resulted in $0 balances for many users. Reports started coming in Wednesday afternoon, causing confusion and concern among account holders. The issues were tracked by DownDetector, highlighting the scale of the problem.
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Bank of America Outage Causes $0 Balances for Customers

Bank of America Outage Overview

Bank of America customers faced problems accessing their online accounts on Wednesday. Reports indicated that some users were unable to sign in while others logged on only to find their account balances showing $0. This situation led to widespread confusion and concern among users.

Incident Details

  • Outages began shortly after noon Eastern Time.
  • Approximately 5,000 customers reported issues by 3 p.m. according to DownDetector.
  • Many account holders were startled to see incorrect balance information.

Company Response

Bank of America did not immediately respond to inquiries regarding the outage, raising questions about their communication during technical failures.


This article was prepared using information from open sources in accordance with the principles of Ethical Policy. The editorial team is not responsible for absolute accuracy, as it relies on data from the sources referenced.


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