Cathay Pacific's Journey to Restoring a Sense of Family and Service Excellence
Sunday, 5 May 2024, 07:30
Cathay Pacific's Road to Recovery
Cathay Pacific faced significant setbacks...
Key Points:
- Mass lay-offs created staff shortage
- Service quality suffered
Despite challenges, Cathay aims to enhance service quality and restore sentimental connection to Hong Kong
This article was prepared using information from open sources in accordance with the principles of Ethical Policy. The editorial team is not responsible for absolute accuracy, as it relies on data from the sources referenced.