Former Post Office COO Acknowledges Faulty Assurance on Horizon System

Tuesday, 16 April 2024, 13:41

During a public inquiry, former Post Office COO David Miller admitted to inaccurately stating that the Horizon IT system was robust and fit for purpose. His recognition of the missed opportunity to investigate operators' concerns sheds light on past shortcomings.
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Former Post Office COO Acknowledges Faulty Assurance on Horizon System

Former Post Office executive acknowledges error

David Miller, the former chief operating officer of Post Office, revealed during a public inquiry that he regrets his previous assertion that the Horizon IT system was robust.

Missed opportunity in addressing concerns

In his testimony, Miller recognized the missed opportunity to investigate post office operators' concerns about the Horizon system.

This acknowledgment highlights the need for transparency and accountability within organizations.


This article was prepared using information from open sources in accordance with the principles of Ethical Policy. The editorial team is not responsible for absolute accuracy, as it relies on data from the sources referenced.


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