NYC Mayor Defends AI Chatbot's Questionable Guidance for Business Owners
New York City Defends AI Chatbot's Controversial Advice to Entrepreneurs
New York City Mayor Eric Adams is defending the city's new artificial intelligence chatbot that has been caught in recent days giving business owners wrong answers or advice that, if followed, would entail breaking the law. When launched as a pilot in October, the MyCity chatbot was touted as the first city-wide use of such AI technology, something that would give business owners 'actionable and trusted information' in response to queries typed into an online portal. That has not always proved the case: journalists at the investigative outlet The Markup first reported last week that the chatbot was getting things wrong.
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