Futwork Raises Rs 21 Crore: Michael & Susan Dell Foundation and Artha Venture Fund Lead Funding Round
Futwork's Significant Fundraising Milestone
Futwork, an innovative sales outreach platform, has successfully raised Rs 21 crore in a funding round led by Michael & Susan Dell Foundation and Artha Venture Fund. Additional participants include D2C Insider Angels and Tracxn founder Abhishek Goyal. The capital will be leveraged to scale their product and launch AI-driven solutions to streamline customer communication across various channels, including voice, chat, email, and WhatsApp, alongside international expansion.
The Journey of Futwork
Founded in 2020 by Armaan Vananchal, Niranjan Nakhate, and Sri Ganapathy, Futwork (formerly Frapp) enables businesses to build and expand their outbound calling teams without incurring fixed costs. With capacities for product demos, session bookings, and customer feedback collection, the platform caters to multiple sectors, including ecommerce, BFSI, and edtech. Notable clients include Purplle, BharatPe, and Flipkart.
Futwork's Vision and Future Developments
Vananchal stated, “We believe in a human + AI future, and we will utilize these funds to develop AI tools that enhance call performance and improve agent training.” This vision aims to revolutionize call center job creation in India, highlighting inclusivity and skill development.
Previous Funding and Market Impact
In its prior funding round, Futwork raised $1 million in April 2022, backed by Blume Ventures and Simile Venture Partners. Given the company's trajectory, it is poised to not only create thousands of job opportunities but also elevate India's competitive advantage in the tech sector.
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